Beach Therapy

"The house was spotless at check in. Appliances are nice. Coffee pot too small, we had to go buy one. Air conditioning is awful. The house stayed HOT the entire week. Washer needs to be cleaned as it makes your clothes smell."

Manager Response:
Thank you so much for taking the time to give us your feedback. We are so sorry that you encountered some maintenance concerns with the property during your stay. We wish you had notified us so we could address these items immediately to improve your time at the beach. We hope to welcome you back in the future to provide a better experience. Guest Services Manager SNS 6/26

"Excellent trip! House was great, temperature was excellent, and the weather held off! Amenities were excellent and overall great experience!

Only thing I would add/change is a fan or two on the front porch for circulation - lose out on the beach breeze. Everything else was excellent!"

"We were disappointed with the maintenance of the property, the grass needed mowing, the outside shower was in need of repair with little to no regulation of hot to cold and no area to change with three sided stall area only, the hardware is meant for an interior dated bathroom shower with poor choice for outside use, no beachchairs were supplied as promised and when we called the intercoastal office we were told someone would get back to us and never did. There were only two deck chairs for a rental that sleeps 6 and the mattresses and pillows were VERY uncomfortable! The location of the property was on a very busy road since this is the only way to the state park at the end of the road. I was told it was on a quiet road with bay views. I was disappointed and feel I mislead into the comfort promised for a family of 5. "

Manager Response:
Thank you for providing feedback on your recent stay. We apologize that you experienced some housekeeping and maintenance concerns during your visit. We have discussed these items with our front desk and maintenance teams for better performance going forward and will be going over your furnishing suggestions with the owner. Beach chairs are not provided with our properties, though they are available to rent upon request. This rental is located on a two lane street and with summer there is increased traffic. We hope to welcome you back in the future to provide a better experience. Guest Services Manager SNS 8/22

"We are building a house and needed a furnished rental for several months. Beach Therapy was perfect. A great 3 bedroom 2 bath cottage. It came with everything we needed. "

"Beach Therapy was a great vacation rental. The kids could walk safely to and from the beach. It was just a short distance from the boardwalk shops, and it was a great location to bike ride to Fort Fisher. The house was very clean and nicely decorated. The front porch was nice to just sit outside. We would definitely return."

"We enjoyed our time on the beach and were thrilled that it was just a short easy walk. We were in the ocean almost the entire time as the surf was perfect and safe. Plus the beach was well guarded and patrolled. Also, very close to boat charters, restaurants, and about .7 of a mile to the tiny boardwalk/amusement park area.

Beware there is a lot of loud parading traffic (mostly monster trucks - 4 wheelers) on Canal Street especially during the evening hours returning from the North End of Carolina beach. This takes away from the relaxing set up on the front deck. Had we'd known about this we definitely would have looked else where.

Also, we had planned to use the grill for a couple of cook outs, but the grill was rusted, out of propane, and unusable."

Manager Response:
Thank you for providing feedback on your recent stay. We wish that you had informed us of your maintenance concerns during your stay so that we would have been able to address them immediately to improve your visit. Our maintenance team has refilled the propane. We apologize for the inconvenience of the noise and we are glad that you enjoyed your stay overall. Guest Services Manager SNS 7/13