Palm Paradise

"We rented this home for 3 nights for 5 adults. Location is excellent, close to the beach and walking distance to everything we needed. The house met our minimal threshold needs, but would not have been comfortable for a longer stay. The common spaces are not appropriately furnished, and the kitchen cooking pots/pans and dishware were not sufficient. Everything seemed a bit worn and tattered. One of the master bathrooms has a strange and arguably unsafe shower configuration. We will look for a different house next visit."

Manager Response:
Thank you for your feedback during your stay. We will be sure and forward your concerns. Intracoastal is glad to hear that you enjoyed the location of your rental property.

"Wonderful!!"

"While the location and views were great, this house needs some attention. It is worn and overall dirty. From the floors to sparse furniture - everything needs to be replaced. I have never encountered carpet so dirty I would not let my children walk barefoot on it. I left 2 messages regarding roaches and never received a call back. Also, there is no access to the garage, which is not mentioned in the listing.
This house was a huge disappointment."

Manager Response:
Thank you for leaving your feedback. I am so sorry that you experienced housekeeping concerns during your stay. I will address the issue with my staff and do apologize for the issues. I hope that you come back and try us again in the future. Guest Services Manager MEC 7/27/2020

"Our vacation was very enjoyable & the rental was nice!
Very roomy & nice kitchen! My only complaint would be low water pressure & no outdoor shower.This is the first beach house I have rented with no outdoor shower, but we still had a great enjoyable trip!"

"Spent a week at Palm Paradise to find somewhere that was relatively covid-safe other than our house. Super convenient location to walk to the beach, run/walk the loop, and ride/walk to the shops. Also, very short walks to beautiful views of the marsh and pretty sunsets. Layout of the house allowed us to stay up stairs on the top floor and establish kid-ville on the middle floor. Worked out great!"

"It was perfect! The home was lovely, clean, spacious, and had amazing porches I could have stayed on all day! The home had everything we needed for a quick beach trip! Home is easily walkable to restaurants and coffee shops. "

"Our stay was not only clean & beautiful it was very welcoming!!"

"This home is in a nice location a minute walk to the beach. The property is as described make sure you note that in this type of beachside home, the main living area is in the third floor. We enjoyed sitting on the porch every morning and evening. The kitchen was stocked with utensils and pans appropriately although well used. The packaged towels were nice and provided reassurance that they were clean. A few suggestions: the carpeting in the stairs is in need of cleaning or replacement. An additional chair in The living room would be nice as there is only seating for 3-4. 3 comfortably. Also the addition of a TV to the upstairs bedroom would be appreciated as the other two rooms had TVs. We had a great time. Thank you for having us "

Manager Response:
Thank you for taking the time to leave me your feedback. I appreciate your suggestions for the house and will make sure the owner sees your review for consideration. We hope to welcome you back in the future. Maryellen Guest Services Manager 8/30

"The house was awesome and location was perfect. We were coming off of a bad rental experience the night before with someone else so this house definitely helped to make up for our vacation time lost there. Perfect sleeping situations and close to beach for moving the kids back and forth when they were tired. Porch sitting was great. Most important was that Intracoastal was very responsive and found us a great vacation rental at the last minute that lived up to our expectations. "

"Palm Paradise was in a great location, steps from the beach. It was very spacious and furniture in great condition. We were a little disappointed in the cleanliness of the property and felt like we needed to vacuum and wipe down entire kitchen upon arrival. We were also hesitant to cook in the pots provided. We understand it’s a rental and we may not get quality cooking equipment but those Teflon pots are peeling like crazy and just looked unsafe to use. We had some issues with no cable the first few days but Intracoastal was helpful in getting it fixed. "

Manager Response:
Thank you for leaving your feedback. I am sorry that you experience housekeeping and maintenance concerns during your stay. I am glad that we were able to fix the cable issues for you quickly but, we would have loved the opportunity to address the cleaning issues and the pots in the house that you felt you could not use. I will speak with my housekeeping coordinator so that we can address these issues and hope that we can welcome you back in the future . Maryellen Guest Services Manager 8/20

"Ok. But we would not choose that property again. Three things bothered us. One the busy Street. 2 third floor entertainment area. 3 it sleeps 10 but the entertainment area can only accommodate four maybe five. Comfortably."

"Great time...great space and location. Intracoastal made the process easy and seamless. "